VP of Operations - Dubai

Description of Position

The VP of Operations is responsible for the oversight of five high volume restaurants and opening of brand new restaurant locations across the United States. As an integral member of the company’s executive team this candidate will be held to the highest professional and ethical standards. The VP of Operations will be responsible for (i) the day-to-day management of the overall property operations and affairs of the locations (ii) implementing and maintaining vision of the organization and (iii) the direction and supervision of the management team. S/he shall assume an active role in strategic planning, positioning, policy-making and presenting plans to the board and be responsible for the implementation and execution of those plans and policies. Other duties and responsibilities of the include the following:

Why work with Samba brands?

  • Recently closed on a large round of funding and on trajectory for rapid growth internationally
  • Dynamic environment and frequent challenges
  • Working with proven hospitality visionaries 
  • Growing team including executives from worldwide leaders in different industries
  • Opportunity to innovate and contribute your unique hospitality expertise
  • Globally recognized brands that are expanding into new and existing markets (Europe, Middle East, US)

Reporting Structure

The VP of Operations reports to the COO and CEO.

WHY WORK WITH SAMBA BRANDS?

  • Recently received a large amount of funding and on trajectory for rapid growth
  • Dynamic environment and frequent challenges
  • Working with proven hospitality visionaries 
  • Growing team including executives from worldwide leaders in different industries
  • Opportunity to innovate and contribute your unique hospitality expertise

  • Globally recognized brands that are expanding into new and existing markets (Europe, Middle East, US)

DESCRIPTION OF POSITION

· Manages all new openings from the initial planning phases through the physical opening

· Achieves Company goals for Sales, Guest Service, Cost Control and Profitability.

· Meet or exceed Guest Service standards. 

· Hire, train and develop talent that is hospitality focus.

· Comply with all Federal, State and local laws and SAMBA BRANDS policies, procedures, and standards. 

Specific Areas of Responsibilities:

Strategic Planning and Execution

· Monitor day-to-day operations and visit restaurants regularly to ensure that all aspects of the business meet established guidelines and standards.

· Partner with the CEO to develop key initiatives and companywide strategic direction.

· Maintain complete understanding of SAMBA BRANDS strategic direction and communicates it relevance to the Operations Team through various educational and communication medias. 

· Partner with Chefs to ensure that all of SAMBA BRANDS’s food and beverage offerings meet or exceed expectations. 

People

· Hire, develop and evaluate management talent to maintain an adequate Team to meet turnover, succession and growth needs, and to ensure the readiness of top talent to take on additional responsibilities.

· Lead each assign team’s performance by providing operational assistance, on-going coaching, and the implementation of professional development tools and annual performance reviews. 

· Assess strengths and opportunities within the Operational Team to determine appropriate course of action to develop or lead performance, conducts annual Talent Audits.

·  Ensure that all Guest comments in the region are responded to in a prompt, through and positive manner.

Operational and Financial

· Assist with the development of tactical plans and ensuring the completion of each, holding individuals accountability for assigned task. 

· Monitor all aspects of the business by using the various measurement and reporting tools available (Daily Sales Report, Guest Feedback, Labor and Food Cost tools), then using the data to coach and achieve establish goals.

· Work with GM’s to ensure restaurant Profits and Loss and assist them in analyzing the factors that influence each line item to accomplish SAMBA BRANDS financial targets.

· Maintains professional and industry knowledge as well as awareness of the SAMBA BRANDS’s competitors.

· Develop and maintain relationships across SAMBA BRANDS to ensure productive partnerships with various business units at the Home Office.

Administrative and Compliance

· Ensure that all administrative tasks and requirements are completed in a timely manner. 

· Ensure that entire region is in compliance with all federal, State and local laws. 

· Ensure that all SAMBA BRANDS’s policies, procedures and standards are followed and adhered to consistently.

qualifications

The ideal candidate will be decisive and persuasive but not be an “ego” driven individual. The person will need to lead by example and be a “hands on” operator with the ability to see the big picture. S/he will be a strong motivator and will delegate authority with responsibility and empower management to run their respective departments, be hard working and have a positive attitude. The individual must be a measured thinker and have first-rate analytical skills.

The successful candidate will be a natural leader whose strengths and style complement the existing team. S/he will be a respected executive of the highest integrity and a leader who can positively affect the culture, external image, and inspire performance by management and associates.

The candidate should hold at least a bachelor’s degree from an accredited university with at least 10 years experience in the multi-unit restaurant, retail or hospitality industries with at least 2 years working in UAE.


Interested in learning more or know the right person? Please fill out the below information and we will get in touch within 24 hours. 

About the Company

SUSHISAMBA restaurants are operated by Samba Brands Management (SBM), which was founded by Shimon Bokovza, Matthew Johnson and Danielle Billera. In addition to the new location in London, Samba Brands Management oversees SUSHISAMBA locations across the United States, as well as SUGARCANE raw bar grill in Miami and Duck & Waffle in London’s Heron Tower. With over 13 years of experience, the company continues to expand their cutting-edge concepts. Their projects are unpredictable, their venues are impressive and their visions set trends in the industry for years. As the most sought after destinations for cuisine, culture, music and design, their restaurants have garnered great critical acclaim, attracting vivacious crowds and appealing to culinary aficionados, critics and media alike.

About the Concepts

SUSHISAMBA is a unique concept where will you find a unique blend of Japanese, Brazilian and Peruvian cuisine, music and design born of the energy and spirit of these three distinct cultures.  This tri-cultural coalition that took root in the early 20th century when thousands of Japanese emigrants traveled to South America’s fertile soil to cultivate coffee plantations and find their fortune. In bustling cities like Lima in Peru and São Paulo in Brazil, the integration of Japanese, Brazilian and Peruvian cultures flourished. This cultural phenomenon launched a culinary coup. Hearty moquecas and colorful seviches found a place at the table along side simple miso soup and tender sashimi.

Located atop a 40-story skyscraper at 110 Bishopsgate in the city of London, Duck & Waffle made its debut in the restaurant scene in the summer of 2012. Inspired by broad European and British influences and spirit, the restaurant’s vibrant atmosphere encourages a convivial experience for guests through its array of dishes designed for sampling and sharing. Duck & Waffle places emphasis on local, rustic, seasonal and sustainable British ingredients, manifested in daily inspirations created from the market’s freshest offerings. Keeping pace with a city that’s always on the move, Duck & Waffle welcomes guests 24/7, offering breakfast, brunch, lunch, dinner and late night menus.

instant interview

If you are excited about the position and know that you are right for the role, the easiest way to get to the top of the list is to submit a video interview. By clicking on the link below, you will be taken to a series of questions that will take less than 15 minutes to complete. It is a great way to stand out beyond your resume!