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Restaurant Manager

Sultry Latin Cuisine. A smart, stylish hacienda design meets the definitive southwest Tequila Library. We have redefined Latin dishes with bold flavor; created with locally sourced fresh ingredients.

Discover unique small batch hand crafted cocktails and the intoxicating combination of local ingredients that are fresh and authentically Latin, a live wood grill and sultry Latin rhythms for the perfect Mexican comfort experience.

Description of Position

Creating a rich environment that celebrates luxurious Latin American experiences for Team Members and Guests is the mission of our managers at Mexican Sugar. The Mexican Sugar Service Managers are relentlessly focused on cultivating a team and atmosphere that provide every Guest with a memorable experience that keeps them coming back for more.  They aspire to run the perfect shift by preparing beforehand and executing with determination and drive. They know that the guest experience will never exceed that of their teams' experience. They prioritize their teams' training, coaching and development.  A love of innovative Latin Inspired food, incredible small batch cocktails and the best Tequilas in the world are a plus.  The ideal Service Manager has 2-3 years of high-volume sales and high-end restaurant experience; bi-lingual Spanish/English is a plus.

Key responsibilities and attributes include but are not limited to:

  • Own their designated Areas of Responsibility (AOR) and set standards of shift performance, oversee all AOR scheduling, training & development, one-on-ones, and specialized tasks, celebrating wins and redirecting results as needed

  • Participate in all manager meetings with AOR updates including hiring needs, team performance, wins, and opportunities for improvement

  • Engage guests to ensure a personal connection to Mexican Sugar and a top notch dining experience

  • Possess a near obsessive need to correct any mistakes or flaws in the guest experience, always personally handling any issues that arise

  • Ensure team members have the knowledge, tools and resources needed to be successful in their roles

  • Drive top line sales performance by delivering stellar experiences, community partnerships, and leadership throughout the restaurant

  • Control costs by managing controllable expenses using the systems put in place to successfully manage them

  • Ensure proper labor management through accurate schedule writing, adjusting weekly for changes in sales forecast, event knowledge and weather

  • Maintain a safe, well-manicured restaurant, as pristine and organized behind the scenes as it is for the guests

Why work with Mexican Sugar?

  • Be part of a growing organization of successful restaurants that are expanding quickly

  • Unique space that its so far from being cookie cutter / corporate

  • Not a replica of anything at all. The team is proud to be part of the history. 

  • Exciting group of dynamic professionals make it a fun place to work. 

  • Competitive pay and benefits with the complete support of a well tenured team.

ABOUT the talent

Mexican Sugar has attracted top talent across the board, most of whom have been promoted into roles as soon as they were ready for them. This speaks to the type of talent they hire and the support system for career growth/learning. 

qualifications

  • personally embraces & demonstrates an understanding of Haywire Brand DNA

  • thrives in a fast-paced, urgent environment

  • maintains a positive and uplifting work environments

  • cool, calm and collected under pressure

  • ensures a safe and healthy work environment

  • motivates the team through growth opportunities and engagement

  • understands competitive set and strives to lead

  • a high school degree or equivalent

  • bachelor's degree in hospitality management or related preferred

  • two+ years restaurant management experience with similar restaurant/volume

  • knowledge of Open Table or similar software preferred

  • proficiency with Microsoft Outlook/Office Suite preferred

  • knowledge of Hotschedules and/or Decision Logic a plus

Interested in learning more or know the right person? Email mandeep@hhcsearch.com

 

Up to $500 for referrals!

If you are not interested in this particular role but have people in your network that could be a good fit, we would love to help them. For any person we place at any of our clients that you refer to us, we send you a check for $500.

Each person is limited to only 3 referrals maximum so please only refer your best and help continue to build the best culinary network.